Welcome to the Community Worker Resource Hub.
This page has information and resources that can be used to assist clients with housing-related issues. All of the material is intended as general information and a client should always get advice before taking any legal action.
Sample Tribunal applications
These sample Tribunal applications can be used as a guide when assisting clients with two very common issues, repairs and rental bonds:
Repairs in a social housing tenancy
Appealing decisions made by social housing providers
These resources provide information about appealing decisions made by social housing providers that aren't covered by a tenancy agreement, such as transfers and priority housing applications:
General information about appealing decisions made by housing providers
Guide to appealing a priority housing decision
Guide to appealing a transfer decision
We have also provided sample appeal documents that can be used as a guide when assisting clients with first and second tier review applications:
Sample second-tier appeal submissions
Referrals for non-housing related legal issues
This is a list of organisations providing advice on common non-housing related legal issues.
Referrals for non-housing legal issues
Contacting us
Please use the online Community Worker Contact Form if you need to speak to an advocate. Our service prioritises contact from community workers who are assisting renters and an advocate will be in touch to talk to you. If your client's situation is urgent and you need to talk to an advocate immediately, please call Martin Barker on 0432 699 736.
These resources were produced with the support of Waverley Council's Community Service & Cultural Grants Program.
