Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who live in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants’ bonds.

EATS helps renters in private rental and public housing, boarders and lodgers and people living in share-houses. We are not able to advise landlords or head-tenants who have a dispute with their sub-tenants.

 

Eastern Area Tenants Service is closed from 20 December 2024 and will be re-opening on 9 January 2024. We will not be responding to calls or emails during this time.

If you have an urgent matter, please contact the Tenants' Union of NSW's Holiday Hotline on 1800 251 101. Hotline hours are Monday – Friday from 10am -1pm and 2pm -5pm (excluding public holidays). You may also find information on the Tenants NSW website https://www.tenants.org.au/.

You can also call NSW Fair Trading for information about tenants’ rights on 13 32 20 or LawAccess on 1300 888 529

If you are at risk of homelessness, please call Link2home on 1800 152 152. Link2home is available 24 hours a day, 7 days a week every day of the year.

Please call 000 if you are in an emergency.

Providing free information, advice and advocacy to renters in Sydney's Eastern Suburbs

Phone: (02) 9386 9147

Eastern Area Tenants Service acknowledges the Gadigal People of the Eora Nation as the Traditional Owners of whose Country we live and work. We pay our respect to their Elders past, present, and emerging.